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Official Fortune Wheel Rules

Effective: August 8, 2026

These rules govern Zeptum's city-wide Fortune Wheel. The exact price, available rewards, and chances applicable to a spin are always displayed in the app before the user confirms it.

1. Organizer and eligibility

The Fortune Wheel is organized by MIHAILO POPOVIĆ PR RAČUNARSKO PROGRAMIRANJE MP SOFTWARE VRANJE, registration number 65179369, PIB 111083601, Omladinskih brigada 9b, 17501 Vranje, Serbia (“Zeptum” or the “Organizer”).

  • Participants must have an active Zeptum account in good standing.
  • Participants must be at least 18 years old, or the age of legal majority in their jurisdiction if higher.
  • The feature is available only in supported cities and jurisdictions and is void where prohibited or restricted by law.
  • Zeptum employees, contractors directly involved in operating the wheel, and anyone able to influence its technical outcome are not eligible.

2. Opportunity selection and entry limits

On each local calendar day, Zeptum uses the applicable plan probability below to determine independently whether an eligible user receives a Fortune Wheel opportunity. When no enabled coupon inventory eligible for that plan remains across the resolved region and country, an opportunity can still occur at half the normal probability. No opportunity is guaranteed on a particular day. On a selected day, the opportunity starts at a random minute from 12:00 through 20:00 in its resolved timezone. The first resolved regional context and timezone establish the following day's selection. An offered but missed window is not carried over or replaced.

PlanChance with eligible inventoryChance without eligible inventoryActive windowIncluded spinsMaximum Rose-paid spinsRose price factor
FREE25%12.5%15 minutes11100%
PLUS40%20%30 minutes1280%
PREMIUM60%30%45 minutes1360%
VIP80%40%60 minutes2440%

The plan active when the daily selection is performed determines the selection probability. On an offered opportunity, included spins are consumed before Rose-paid spins. A completed result, including “no prize,” consumes one spin. Push notifications are optional reminders and are not required to access an active opportunity.

Current plan benefits are recalculated before each spin. A plan upgrade received while an opportunity is still active may extend that active window or add the applicable allowance; it does not reopen an opportunity that has already expired.

3. Rose price for extra spins

The city base price starts at 5 regular Roses, increases by 1 after each 25 distinct users complete a spin in that city during the local day, and is capped at 15 regular Roses. Each user counts once, regardless of how many spins they complete.

The applicable cost is the city base price multiplied by the plan factor in the table above and rounded up to the next whole Rose. The app displays the final cost before confirmation. Regular Roses may be received through the Service or purchased in bundles. Every offered opportunity includes a spin without purchasing Roses.

4. Chances and selection method

The server selects each outcome independently using a cryptographically secure random process. The wheel animation only reveals the server-recorded result and does not determine it. Base category chances are:

PlanNo prizeVenue couponRegular RosesGolden RosesPlan upgrade
FREE90%6%2%1%1%
PLUS89%7%2%1%1%
PREMIUM88%7%3%1%1%
VIP87%8%3%2%0%
  • VIP has no plan-upgrade outcome.
  • If no eligible venue coupon is available, its category chance moves to “no prize”; it is not redistributed to another prize. The wheel can still be offered according to the reduced daily probabilities above.
  • Eligible coupon items are selected proportionally to their remaining inventory. The app shows the exact effective chance of each concrete coupon before the spin.
  • A quote remains valid for 60 seconds. If plan benefits, Rose price, chances, or inventory change before confirmation, the spin is rejected without consuming Roses or an allowance and the user must review a refreshed quote.

5. Rewards

  • Venue rewards may be a free drink, percentage discount, or money voucher and are limited to the participating venue's available inventory and eligible plans.
  • Regular-Rose rewards are 2, 3, 4, and 5 Roses for FREE, PLUS, PREMIUM, and VIP, respectively. Golden-Rose rewards are 1 Rose for FREE, PLUS, and PREMIUM and 2 Roses for VIP.
  • A plan-upgrade reward lasts seven days and upgrades FREE to PLUS, PLUS to PREMIUM, or PREMIUM to VIP. It does not modify billing, renewal, or the underlying paid plan.
  • An awarded venue coupon does not expire before redemption. It remains in the issuing venue's Promotions area until redeemed and may be used once according to the redemption terms displayed with that coupon.
  • Rewards are personal, non-transferable, have no cash alternative, and may not be exchanged, sold, or combined unless the displayed reward terms expressly allow it.

6. Technical integrity and conduct

The server record is authoritative if an animation is interrupted or a response is retried. Zeptum may investigate and disqualify participation involving multiple accounts, automation, location manipulation, tampering, fraud, or another violation of these Rules or the Terms of Service. Legitimately recorded rewards are not revoked merely because the app closes or connectivity is interrupted.

7. General

Zeptum sponsors and administers the Fortune Wheel. Apple Inc. and Google LLC are not sponsors, administrators, or endorsers of the Fortune Wheel and have no responsibility for it. These Rules supplement the Zeptum Terms of Service and Privacy Policy. If these Rules conflict with the general Terms on a Fortune Wheel matter, these Rules control to the extent permitted by applicable law.

Questions about these Rules may be sent to [email protected].