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Terms of Service

Last Updated: May 28, 2025

Welcome to Zeptum! These Terms of Service (“Terms”) govern your access to and use of the Zeptum mobile applications, websites, content, products, and services (collectively, the “Service”) provided by Zeptum (“Zeptum,” “we,” “us,” or “our”).

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICE. BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY (INCORPORATED HEREIN BY REFERENCE). IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICE.

1. Acceptance of Terms and Eligibility

1.1. Binding Agreement

These Terms constitute a legally binding agreement between you and Zeptum. You agree that by creating an account, or by accessing or using the Service, you have read, understood, and agree to be bound by these Terms.

1.2. Eligibility

You must be at least 18 years of age (or the age of legal majority in your jurisdiction if different from 18) to create an account and use the Service. By creating an account and using the Service, you represent and warrant that:

  • You can form a binding contract with Zeptum
  • You are not a person who is barred from using the Service under the laws of the applicable jurisdiction
  • You will comply with these Terms and all applicable local, state, national, and international laws, rules, and regulations
  • All information you submit to Zeptum is truthful and accurate, and you will maintain the accuracy of such information

You represent that you have verified your age through the methods we provide and acknowledge that we may request additional age verification documentation if required by applicable law or if we have reason to believe you may not meet the age requirements.

1.3. Service Availability

The Service may not be available in all geographical locations. We reserve the right to restrict or prohibit access to the Service to users in certain jurisdictions.

2. Description of Service

Zeptum is a social discovery platform designed to connect individuals through real-time, location-based interactions. The Service includes features such as:

  • Heat Map System: An interactive map displaying real-time social activity and venue information
  • Checkpoint System: A verification system allowing users to confirm their presence at participating venues via QR codes or NFC tags, unlocking venue-specific features
  • Momentum System: A feature for sharing time-limited content (e.g., photos, videos, status updates) that reflects real-time experiences
  • Rose System: A system for users to initiate interactions with other users present at the same verified venue, involving sending and receiving “Roses” as a form of social currency
  • Gamification: Features including points, status levels, and achievement badges designed to enhance user engagement
  • Leaderboards: City/region-wide rankings displaying top users and venues based on activity metrics
  • User Profiles, Messaging, and other social interaction tools

3. User Accounts

3.1. Account Creation

To access most features of the Service, you must register for an account. You may be able to register using your phone number or through certain third-party social networking services.

3.2. Account Security

You are responsible for safeguarding your account credentials (including your password) and for all activities that occur under your account. You agree to notify Zeptum immediately of any unauthorized use of your account or any other breach of security. Zeptum will not be liable for any loss or damage arising from your failure to comply with this section.

3.3. Accuracy of Information

You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. Zeptum reserves the right to suspend or terminate your account if any information provided during the registration process or thereafter proves to be inaccurate, not current, or incomplete.

3.4. Account Restrictions

You may not create more than one personal account. You may not share your account with others, nor may you use anyone else's account.

3.5. Face Verification

The Service may offer an optional face verification feature to enhance account authenticity and user safety. If you choose to use this feature, you will be subject to additional terms presented at the time of verification. Face verification processing may involve third-party services, including AWS Rekognition, to analyze facial geometry data for identity verification purposes.

4. User Conduct and Content

4.1. Community Guidelines and Lawful Use

  • You agree to use the Service only for lawful purposes and in accordance with these Terms and our Community Guidelines, which are incorporated herein by reference and form part of this agreement. Our Community Guidelines outline the standards of behavior and content we expect from our users and are available within the Service and on our website.
  • All User Content and behavior must comply with our Community Guidelines, which detail specific standards for respect, safety, appropriate content, authenticity, consent, hate speech prevention, and spam prevention.
  • Violations of Community Guidelines may result in content removal, account warnings, temporary restrictions, or permanent account suspension.
  • We may update our Community Guidelines from time to time, and continued use of the Service constitutes acceptance of any updates.
  • Community Guidelines are accessible within the Service and constitute part of these Terms.

4.2. Prohibited Activities

In addition to the standards set forth in our Community Guidelines, you agree not to engage in any of the following prohibited activities:

  • Using the Service for any illegal purpose or in violation of any local, state, national, or international law
  • Harassing, threatening, stalking, defaming, or otherwise abusing other users
  • Transmitting or sharing content that is unlawful, harmful, obscene, pornographic, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable
  • Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity
  • Posting or transmitting any unsolicited or unauthorized advertising, promotional materials, spam, junk mail, chain letters, pyramid schemes, or any other form of solicitation
  • Using any automated means, including robots, spiders, or scrapers, to access the Service for any purpose without our express written permission
  • Interfering with or disrupting the Service or servers or networks connected to the Service, or disobeying any requirements, procedures, policies, or regulations of networks connected to the Service
  • Attempting to gain unauthorized access to any portion or feature of the Service, or any other systems or networks connected to the Service
  • Uploading or transmitting viruses, worms, or any other malicious code
  • Collecting or storing personal data about other users without their express consent or for purposes not authorized by the Service
  • Violating the rules and functionalities of the Checkpoint System, Rose System, or Momentum System, including but not limited to falsifying location, circumventing time limits, or misusing interaction mechanics

4.3. User-Generated Content

You are solely responsible for all text, images, videos, information, and other content (“User Content”) that you upload, post, publish, display, transmit, or otherwise make available on or through the Service.

You represent and warrant that:

  • You own the User Content posted by you on or through the Service or otherwise have the right to grant the license set forth in these Terms
  • The posting and use of your User Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights, intellectual property rights, or any other rights of any person
  • The posting of your User Content on the Service will not require us to obtain any further licenses from or pay any royalties, fees, compensation or other amounts or provide any attribution to any third parties

By posting User Content on or through the Service, you grant Zeptum a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with the Service and Zeptum's (and its successors' and affiliates') business, including without limitation for promoting and redistributing part or all of the Service (and derivative works thereof) in any media formats and through any media channels. This license will continue for the period your User Content is stored on the Service, and will terminate within a commercially reasonable time after you remove or Zeptum removes your User Content from the Service, except that Zeptum may retain (but not display, distribute, or perform) server copies of your User Content that has been removed or deleted for a commercially reasonable period of time for backup, archival, or audit purposes.

Zeptum has the right, but not the obligation, to monitor, screen, post, remove, modify, store and review User Content or communications sent through the Service, at any time and for any reason, including to ensure that the User Content or communication conforms to these Terms, without prior notice to you. Content moderation may include the use of automated systems and third-party artificial intelligence services to detect and review potentially harmful, offensive, or inappropriate content before or after it is posted to the Service. We are not responsible for, and do not endorse, any User Content posted by users.

4.4. Reporting System

  • Zeptum provides tools for users to report content, profiles, or behavior that may violate these Terms or our Community Guidelines.
  • Users can report various types of violations including but not limited to inappropriate content, harassment, hate speech, impersonation, spam, and other policy violations.
  • All reports are reviewed by our moderation team, and we may take appropriate action including content removal, account warnings, or account suspension.
  • We reserve the right to investigate reported content using automated systems and third-party services to ensure compliance with our policies.
  • False or malicious reporting may result in account restrictions.

5. Location-Based Services and Verification

5.1. Location Services

Many features of the Service are location-based. To provide these features, Zeptum will collect, use, and share precise location data, including the real-time geographic location of your mobile device. You must enable location services on your device to use these features. Failure to maintain accurate location updates may result in the reset of certain features, such as venue check-ins.

5.2. Checkpoint System

  • The Checkpoint system is designed to verify your presence at participating venues. This may involve scanning QR codes or interacting with NFC tags
  • Verification may require access to your device's camera (for QR codes) or NFC capabilities. It may also require connecting to the venue's Wi-Fi network
  • Successful verification may unlock access to specific features and interactions within the Service related to that venue
  • Check-in status may automatically reset if you move outside a certain radius of the venue or if your location cannot be updated for a specified period

5.3. Heat Map

The Heat Map feature displays real-time venue activity based on aggregated and anonymized user data, including verified check-ins.

5.4. Leaderboards

We maintain city/region-wide leaderboards displaying top users and venues. Leaderboard participation is automatic, and your profile information (name initial, age, profile picture preview) may be displayed to other users in your region.

6. Specific Feature Terms

6.1. Rose System

  • Roses are a feature designed to facilitate meaningful interactions between users who are verified at the same venue
  • The availability and use of Roses (including types of Roses, number of free daily Roses, response windows, and consequences of acceptance or decline) are governed by the rules specified within the Service, which may vary based on factors such as your subscription plan or user status
  • Interactions initiated via the Rose System may have time limits and specific conditions for unlocking further communication (e.g., chat features)

6.2. Momentum System

  • Momentum posts are time-limited and are designed to share real-time experiences
  • Content shared via Momentum is subject to the User Conduct rules in Section 4 and may have varying visibility options (e.g., public, venue-only)
  • Duration of Momentum posts and other related features may vary based on your subscription plan or user status
  • During the designated time period (e.g., 1 hour), your Momentum posts are visible to other users, and they're permitted to interact with them through likes and other engagement features
  • After the time limit expires, Momentum posts are no longer visible to other users but remain accessible to you in your personal profile for your own reference
  • We provide analytics to Momentum creators showing engagement metrics (likes, views) during the active visibility period, displayed through graphical interfaces. These analytics are visible only to the content creator and are retained for your reference even after the Momentum expires.

6.3. Gamification

  • Point System: Users earn points through various activities including daily activity, Rose interactions, Momentum posts, venue verifications, and profile reveals. Point values and qualifying activities may be modified at our discretion.
  • Status Levels and Badges: Users progress through status levels and earn achievement badges based on their activities and engagement patterns.
  • Modifications: We reserve the right to modify gamification rules, point values, badge criteria, and leaderboard calculations at any time without prior notice.

7. Intellectual Property Rights

7.1. Zeptum IP

The Service and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Zeptum, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

7.2. Limited License

Subject to your compliance with these Terms, Zeptum grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal, non-commercial use on a device owned or controlled by you.

7.3. Restrictions

You shall not:

  • Copy, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service, except as it is automatically cached by your Web browser for display enhancement purposes, or as otherwise expressly permitted by these Terms
  • Rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make available the Service or any features or functionality of the Service, to any third party for any reason
  • Reverse engineer, decompile, disassemble, decode, adapt, or otherwise attempt to derive or gain access to the source code of the Service or any part thereof

7.4. Trademarks

The Zeptum name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Zeptum or its affiliates or licensors. You must not use such marks without the prior written permission of Zeptum.

8. Fees and Payments

8.1. Paid Services

Certain features of the Service may be offered on a subscription basis or for a one-time fee (“Paid Services”). By selecting a Paid Service, you agree to pay Zeptum the applicable fees and taxes in accordance with the billing terms in effect at the time the fee or charge becomes payable.

8.2. Subscriptions

If you purchase a subscription through the Apple App Store or Google Play Store, it will automatically renew at the end of each subscription period (as per the subscription plan) unless you cancel through your platform account settings before the renewal date. Cancellation will take effect at the end of the current billing period. You will retain access to premium features until the end of your paid subscription period.

8.3. In-App Purchases

The Service may include in-app purchases (e.g., Rose bundles). These purchases are typically processed through the platform from which you downloaded the application (e.g., Apple App Store, Google Play Store) and are subject to their terms and conditions.

8.4. Payment Information

For subscriptions purchased through mobile platforms, payment is processed by Apple or Google according to their respective terms. You agree to provide current, complete, and accurate purchase and account information as required by the platform.

8.5. Changes to Fees

Zeptum reserves the right to change its prices and fees for Paid Services at any time. Price changes for subscriptions will take effect at the start of the next subscription period following the date of the price change. We will provide you with reasonable prior notice of any price changes.

8.6. Refunds

Refund policies for subscriptions purchased through Apple App Store or Google Play Store are governed by the respective platform's refund policies. Zeptum does not control or process refunds for platform-based purchases. To request a refund, contact Apple or Google directly through their standard refund procedures. Refunds for direct purchases from Zeptum (if any) are subject to our refund policy as stated at the time of purchase.

9. Termination

9.1. Termination by You

You may terminate your account at any time by using the account deletion feature within the Service or by contacting us. The process for account deletion is further described in our Privacy Policy.

9.2. Termination by Zeptum

Zeptum may, in its sole discretion, suspend, disable, or terminate your access to or use of the Service, or your account, at any time and without prior notice or liability to you, for any reason or no reason, including but not limited to if:

  • You breach these Terms
  • You create risk or possible legal exposure for us
  • Your account has been inactive for an extended period
  • Our provision of the Service to you is no longer commercially viable

9.3. Effect of Termination

Upon termination, all licenses and rights granted to you in these Terms will immediately cease. You will no longer be able to access your account or your User Content. Zeptum will not be liable to you or any third party for any termination of your access to the Service. Provisions that by their nature should survive termination of these Terms shall survive termination (including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability).

10. Disclaimers

10.1. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

10.2. ZEPTUM DOES NOT WARRANT THAT:

  • The Service will be uninterrupted, secure, or error-free
  • The Service or the results that may be obtained from the use of the Service will be accurate, reliable, complete, or current
  • The quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations
  • Any errors in the Service will be corrected

10.3. YOU ACKNOWLEDGE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. ZEPTUM DOES NOT GUARANTEE THAT YOU WILL FIND CONNECTIONS, OR THAT INTERACTIONS WITH OTHER USERS WILL BE SAFE OR SUCCESSFUL. YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS.

11. Limitation of Liability

11.1. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ZEPTUM, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF ZEPTUM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING OUT OF OR RELATING TO:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service, including without limitation, any defamatory, offensive, or illegal conduct of other users or third parties
  • Any content obtained from the Service
  • Unauthorized access, use, or alteration of your transmissions or content

11.2. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ZEPTUM'S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE SERVICE OR OTHERWISE UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE GREATER OF:

  • The total amount paid by you to Zeptum for access to or use of the Service during the twelve (12) months immediately preceding the event giving rise to the claim; or
  • One hundred U.S. dollars (USD $100)

11.3. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

12. Indemnification

You agree to defend, indemnify, and hold harmless Zeptum, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service, including, but not limited to, your User Content, any use of the Service's content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Service.

13. Governing Law and Dispute Resolution

13.1. Governing Law

These Terms and any dispute or claim arising out of or related to them, their subject matter, or their formation (in each case, including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of Serbia without giving effect to any choice or conflict of law provision or rule.

13.2. Dispute Resolution; Arbitration

PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS.

Negotiation: We encourage you to contact us if you have an issue, as most concerns can be resolved quickly and informally. Before filing a claim, you and Zeptum agree to try to resolve any dispute through informal negotiation for at least sixty (60) days.

Jurisdiction: Any disputes that cannot be resolved through informal negotiation shall be resolved by the competent courts in Vranje, Republic of Serbia, or as otherwise provided by Serbian law.

No Class Actions: You and Zeptum agree that each may bring claims against the other only in individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

14. Modifications to Terms

Zeptum reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least thirty (30) days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

15. General Provisions

15.1. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Zeptum regarding your use of the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service.

15.2. Waiver and Severability

No waiver by Zeptum of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Zeptum to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

15.3. Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without Zeptum's prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and void. Zeptum may freely assign or transfer these Terms without restriction.

15.4. Notices

Any notices or other communications provided by Zeptum under these Terms, including those regarding modifications to these Terms, will be given: (i) via email; or (ii) by posting to the Service. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.

15.5. Force Majeure

Zeptum shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Zeptum's reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation.

16. Contact Information

If you have any questions about these Terms, please contact:

Legal Entity: MIHAILO POPOVIĆ PR RAČUNARSKO PROGRAMIRANJE MP SOFTWARE VRANJE

Registration Number: 65179369

PIB: 111083601

Address: Omladinskih brigada 9b, 17501, Vranje, Serbia

Email: [email protected]