Zeptum Logo
Back to Home

Terms of Service

Last Updated: May 28, 2025

Welcome to Zeptum! These Terms of Service (“Terms”) govern your access to and use of the Zeptum mobile applications, websites, content, products, and services (collectively, the “Service”) provided by Zeptum (“Zeptum,” “we,” “us,” or “our”).

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICE. BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY (INCORPORATED HEREIN BY REFERENCE). IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICE.

1. Acceptance of Terms and Eligibility

1.1. Binding Agreement

These Terms constitute a legally binding agreement between you and Zeptum. You agree that by creating an account, or by accessing or using the Service, you have read, understood, and agree to be bound by these Terms.

1.2. Eligibility

You must be at least 18 years of age (or the age of legal majority in your jurisdiction if different from 18) to create an account and use the Service. By creating an account and using the Service, you represent and warrant that:

  • You can form a binding contract with Zeptum
  • You are not a person who is barred from using the Service under the laws of the applicable jurisdiction
  • You will comply with these Terms and all applicable local, state, national, and international laws, rules, and regulations
  • All information you submit to Zeptum is truthful and accurate, and you will maintain the accuracy of such information

1.3. Service Availability

The Service may not be available in all geographical locations. We reserve the right to restrict or prohibit access to the Service to users in certain jurisdictions.

2. Description of Service

Zeptum is a social discovery platform designed to connect individuals through real-time, location-based interactions. The Service includes features such as:

  • Heat Map System: An interactive map displaying real-time social activity and venue information
  • Checkpoint System: A verification system allowing users to confirm their presence at participating venues via QR codes or NFC tags, unlocking venue-specific features
  • Momentum System: A feature for sharing time-limited content (e.g., photos, videos, status updates) that reflects real-time experiences
  • Rose System: A system for users to initiate interactions with other users present at the same verified venue, involving sending and receiving “Roses” as a form of social currency
  • Gamification: Features including points, status levels, and achievement badges designed to enhance user engagement
  • User Profiles, Messaging, and other social interaction tools

3. User Accounts

3.1. Account Creation

To access most features of the Service, you must register for an account. You may be able to register using your phone number or through certain third-party social networking services.

3.2. Account Security

You are responsible for safeguarding your account credentials (including your password) and for all activities that occur under your account. You agree to notify Zeptum immediately of any unauthorized use of your account or any other breach of security. Zeptum will not be liable for any loss or damage arising from your failure to comply with this section.

3.3. Accuracy of Information

You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. Zeptum reserves the right to suspend or terminate your account if any information provided during the registration process or thereafter proves to be inaccurate, not current, or incomplete.

3.4. Account Restrictions

You may not create more than one personal account. You may not share your account with others, nor may you use anyone else's account.

3.5. Face Verification

The Service may offer an optional face verification feature to enhance account authenticity and user safety. If you choose to use this feature, you will be subject to additional terms presented at the time of verification.

4. User Conduct and Content

4.1. Lawful Use

You agree to use the Service only for lawful purposes and in accordance with these Terms.

4.2. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Using the Service for any illegal purpose or in violation of any local, state, national, or international law
  • Harassing, threatening, stalking, defaming, or otherwise abusing other users
  • Transmitting or sharing content that is unlawful, harmful, obscene, pornographic, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable
  • Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity
  • Posting or transmitting any unsolicited or unauthorized advertising, promotional materials, spam, junk mail, chain letters, pyramid schemes, or any other form of solicitation
  • Using any automated means, including robots, spiders, or scrapers, to access the Service for any purpose without our express written permission
  • Interfering with or disrupting the Service or servers or networks connected to the Service
  • Attempting to gain unauthorized access to any portion or feature of the Service
  • Uploading or transmitting viruses, worms, or any other malicious code
  • Collecting or storing personal data about other users without their express consent
  • Violating the rules and functionalities of the Checkpoint System, Rose System, or Momentum System

For more information about our standards and procedures regarding child safety and child sexual abuse and exploitation (CSAE), please see our Child Safety Standards page.

4.3. User-Generated Content

You are solely responsible for all text, images, videos, information, and other content (“User Content”) that you upload, post, publish, display, transmit, or otherwise make available on or through the Service.

By posting User Content on or through the Service, you grant Zeptum a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with the Service.

5. Location-Based Services and Verification

5.1. Location Services

Many features of the Service are location-based. To provide these features, Zeptum will collect, use, and share precise location data, including the real-time geographic location of your mobile device. You must enable location services on your device to use these features.

5.2. Checkpoint System

The Checkpoint system is designed to verify your presence at participating venues. This may involve scanning QR codes or interacting with NFC tags. Verification may require access to your device's camera or NFC capabilities.

5.3. Heat Map

The Heat Map feature displays real-time venue activity based on aggregated and anonymized user data, including verified check-ins.

6. Specific Feature Terms

6.1. Rose System

Roses are a feature designed to facilitate meaningful interactions between users who are verified at the same venue. The availability and use of Roses are governed by the rules specified within the Service.

6.2. Momentum System

Momentum posts are time-limited and are designed to share real-time experiences. Content shared via Momentum is subject to the User Conduct rules and may have varying visibility options.

7. Intellectual Property Rights

The Service and its entire contents, features, and functionality are owned by Zeptum, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

8. Fees and Payments

Certain features of the Service may be offered on a subscription basis or for a one-time fee (“Paid Services”). By selecting a Paid Service, you agree to pay Zeptum the applicable fees and taxes.

9. Termination

You may terminate your account at any time by using the account deletion feature within the Service or by contacting us. Zeptum may, in its sole discretion, suspend, disable, or terminate your access to the Service at any time.

10. Disclaimers

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ZEPTUM'S AGGREGATE LIABILITY TO YOU IS LIMITED TO THE GREATER OF THE TOTAL AMOUNT PAID BY YOU TO ZEPTUM DURING THE TWELVE MONTHS PRECEDING THE EVENT OR ONE HUNDRED U.S. DOLLARS (USD $100).

12. Indemnification

You agree to defend, indemnify, and hold harmless Zeptum from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of the Service.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes will be resolved through binding arbitration, and you waive your right to a jury trial.

14. Modifications to Terms

Zeptum reserves the right to modify or replace these Terms at any time. If a revision is material, we will provide at least thirty (30) days' notice prior to any new terms taking effect.

15. General Provisions

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Zeptum regarding your use of the Service.

16. Contact Information

If you have any questions about these Terms, please contact Zeptum at: [email protected]